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Returns & Exchanges
At Goodword, we want you to love your style. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in unworn, sellable condition.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
4
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing